Target...

Things have been going well with Target. It is very interesting, today was my first day that I had to correct people's behavior. They are very big on guest service at Target, so when you walk in and around the store people should be asking if they can help you. We were watching people to see what they do well and what they don't do well. One girl we happened to be watching wasn't doing what she needed, so I had to go correct her. I did kind of feel bad, I am just some guy who has been in the store for 3 days and I was telling her what she did wrong. Her excuse was that she didn't feel well, and my response to that is if you don't feel well and can't help the guests then maybe you should go home. I also had a guy who laid a shelf across the floor so if people walked by they would have to step over it or trip, both of which are bad. Now I probably sound like a complete ass but I was told to do it and it is my job to do.

All of the hourly employees know that all of the managers are in the store, if I were in their shoes I would be on my best behavior. With all of us in the store there are an additional 7 or so managers in the store at one time. When we are all there we pick the store apart, so you have to be on your game. The store does have some really good team members, one of the guys in electronics is all over this service stuff. Target is also very big on firing bottom performers, if you can't hack it your out. The same goes for executives, so I have to be on my game. At some point I am going to have to fire someone, which is a scary thought but will have to be done.

Today we talked about being fired and promoted. Target has pay levels, I am currently on pay level 8 (I skipped 1-7), in my same position I can go up to level 10 and then to level 12. When going from 8 to 10 the store team leader can give you that raise based on performance. When going from a level 10 to 12 requires you to re-interview with our corporate office. But the jump to level 12 pays around 95K a year, which is pretty nice! Those pay levels are all in the same position, the only thing hire than my position in a store is the store team leader (STL or General Manager), which is on a hire pay scale than 12. The store team leader also gets a larger portion of the executive bonus, which from what I hear they make a lot money. The store team leader will make well over 95K a year. Who knew Target paid so well?

They also caught another shop lifter today, that is about 1 a day since I started. Clearly you shouldn't shop lift at Target, you will be caught. I am not sure why people are dumb enough to do it though. I found out today that most shop lifters at this Target are middle aged women, which surprised me.

So there is my life update, sorry it was all about Target. I have been spending almost half my day in the store so that is what is on my mind.